Privacy Policy

At Sanaaz Kitchen World, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following information when you interact with our website:

• Name
• Mobile Number
• Email Address
• Delivery Address
• Enquiry or Order Details
• Any information you voluntarily submit through our contact forms, WhatsApp, email, or phone calls.

We also collect certain non-personal information automatically, including:

• IP Address
• Browser Type
• Device Information
• Date & Time of Visit
• Pages Visited
• Website Usage Statistics

How We Use Your Information

The information collected may be used to:

• Process enquiries and orders.
• Respond to customer requests.
• Provide customer support.
• Improve our website and services.
• Send order updates and important notifications.
• Share promotional offers (only with your consent).
• Prevent fraud and maintain website security.
• Improve user experience and website performance.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us remember your preferences, analyse website traffic, and improve our services.

You can disable cookies through your browser settings if you prefer.

Log Files

Like most websites, Sanaaz Kitchen World automatically records standard log information such as IP address, browser type, Internet Service Provider (ISP), referring pages, date and time of access, and other technical information. This information is used solely for website analytics, troubleshooting, and improving our services.

Third-Party Services

We may use trusted third-party services such as:

• Google Analytics
• Google Maps
• WhatsApp
• Payment Gateway Providers
• Email Service Providers

These services may collect limited information according to their own privacy policies. Sanaaz Kitchen World is not responsible for the privacy practices of third-party websites or services.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure.

Your Rights

You have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal data (subject to legal requirements).
• Withdraw consent for marketing communications.
• Request information about how your data is used.

To exercise these rights, please contact us using the details below.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If such information is identified, it will be deleted promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us